Application Status

All Systems Operational

RouteSmart RaaS API - US Operational
RouteSmart RaaS Portal - US ? Operational
RouteSmart RaaS API - EU Operational
RouteSmart RaaS Portal - EU Operational
RouteSmart Online Operational
RouteSmart Data Cloud Operational
Supporting Cloud Provider Networking Services (US) Operational
Supporting Cloud Provider Host Services (US) Operational
Supporting Cloud Provider Database Services (US) Operational
Supporting Cloud Provider Networking Services (EU) Operational
Supporting Cloud Provider Host Services (EU) Operational
Supporting Cloud Provider Database Services (EU) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Critical RaaS Maintenance Sep 25, 2025 17:00-18:00 EDT

RouteSmart will perform critical maintenance to our production RaaS servers on Thursday, September 25, 2025, beginning at 5:00 PM EDT. We anticipate that this maintenance will take about 1 hour and during this period of time, RaaS services will be unavailable.

Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance. Thank you.

Posted on Sep 18, 2025 - 10:10 EDT

RouteSmart Online Maintenance Sep 25, 2025 17:00-18:00 EDT

We will be performing scheduled maintenance in RouteSmart Online on Thursday, September 25th, 2025, from 5:00 PM – 6:00 PM US Eastern Time.

During this time, the system will be unavailable, so please plan accordingly and adjust any scheduled RouteSmart Online file uploads to avoid disruptions.

Important: Any optimizations not completed prior to the start of the maintenance window at 5:00PM will be automatically cancelled.

Posted on Sep 18, 2025 - 10:13 EDT
Sep 18, 2025

No incidents reported today.

Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 11:30 EDT
Scheduled - We will be performing maintenance in RouteSmart Online on Thursday September 11th, 2025, from 11:30 AM – 12:00 PM US Eastern Time. Please adjust your scheduled RouteSmart Online file uploads. The system will be unavailable during this period so please plan accordingly.
Sep 10, 08:16 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 15:30 EDT
Scheduled - RouteSmart will perform required maintenance to our EU production RaaS servers on Sunday, September 7, 2025 beginning at 19:30 UTC. We anticipate that this maintenance window will take about one hour and during this period of time, RaaS services will be unavailable.

Please note this scheduled down time and make arrangements to run RaaS jobs outside of the scheduled window of maintenance.

Sep 2, 12:21 EDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.